Shipping Policy

PROCESSING TIME
All orders are processed within 1-3 business days after 
payment confirmation. You will receive an email notification 
once your order has shipped.

SHIPPING TIMES
Standard Shipping (USA & Canada): 7-14 business days
Free Shipping on orders over $35: 7-14 business days

Please note that delivery times are estimates and may vary 
due to carrier delays, customs processing, or peak seasons.

TRACKING YOUR ORDER
Once your order ships, you'll receive a confirmation email 
with a tracking number. Track your order anytime at 
account.mypupbuddy.com

SHIPPING RATES
Standard Shipping: $4.99
Free Shipping: Available on all orders over $35 USD

SHIPPING DESTINATIONS
We currently ship to the United States and Canada.

LOST OR DELAYED PACKAGES
If your package hasn't arrived within 20 business days, 
please contact us at mypupbuddy.store@gmail.com and 
we'll investigate and resolve the issue immediately.