Return Policy
YOUR HAPPINESS IS OUR PRIORITY.
We stand behind every product we sell. If you're not
completely satisfied with your purchase, we'll make it right.
30-DAY MONEY-BACK GUARANTEE
You have 30 days from the date of delivery to request
a return or refund. No questions asked.
HOW TO REQUEST A RETURN
1. Email us at mypupbuddy.store@gmail.com with your
order number and reason for return
2. We'll respond within 24 hours with instructions
3. Once approved, your refund will be processed within
3-5 business days to your original payment method
CONDITIONS
- Items must be unused and in original condition
- Returns requested after 30 days may not be accepted
- Damaged or defective items are always eligible for
a full refund or free replacement, regardless of timeframe
DAMAGED OR WRONG ITEMS
If you received a damaged, defective or incorrect item,
contact us immediately at mypupbuddy.store@gmail.com
with your order number and a photo. We'll send a
replacement or issue a full refund within 24 hours.
We want you and your pup to be 100% happy.
If something's not right, we'll fix it. Always.
🐾 MyPupBuddy Team